November 5, 2010.
The Sales by Product report is a product level report that provides a raw quantity count of products sold, as well as the raw total revenue amount for each product that you have in the platform.
Use the Sales by Products report to:
- Understand product demand.
- Better manage inventory.
Data Elements & Measures
The following data elements and measures are shown on the Sales by Products report. For comprehensive definitions of data elements and measures, please reference the Glossary of Measures..
-Why is this report not showing all the products I have in my CRM?
This report provides you with data based on relevance. If some of your products had zero orders during the date range that you have selected to see, then our system will not include these products in the report; it will only include those products with available data on them.
-Is the shipping revenue included in the Sales Report by Product?
No, since shipping is not a product, its revenue is not included in the Sales Report by Product, but it is included in the Sales Report by Campaign and the Sales Report by Date.
-Do the new products, recurring, and total revenue columns include orders that have been refunded or voided?
Yes. The new products, recurring, and total revenue columns will include the counts/amounts that have been refunded or voided since the report is designed to only provide a raw quantity count of products, and the raw total revenue amount for each product. The Sales Report by Date and Sales Report by Campaign are order level reports; therefore, you will need to view these reports in order to see the total revenue generated excluding refunds/voids.
-Does the hold column include orders that were generated prior to the selected date range, but that were placed on hold during the selected date range?
Yes, the hold column includes orders that were generated and placed on hold during the selected date range, as well as orders that may have been generated some time prior to the selected date range, but were placed on hold during the date range you selected.
You may find the following Help Center articles relevant to Analytics helpful.